Privacy Policy
This Privacy Policy explains how TailorNest Boutique handles personal data in connection with its tailoring, alteration, remodelling, and upcycling services, including website enquiries and workshop bookings.
Data We Collect
We may collect identification and contact details, project information, garment and material details, booking and appointment records, payment-related records, communication content, and technical data such as device or browser information. Where you submit garments or materials for assessment, we may also process information about their condition, construction, and requested alterations or redesign scope.
Sources of Data
We collect personal data when you contact us, submit a form, book a workshop visit, communicate by phone or email, provide garments or materials for assessment, make payment, or collect a completed project. We may also receive limited technical data automatically when you use the website.
Types of Cookies
We may use essential cookies to support page navigation, security, and form submission. We may also use functional cookies to remember limited preferences and session cookies to maintain continuity during a visit. If analytics tools are used, they are intended to help us understand general site performance and visitor interaction.
Cookie Controls
You may manage cookies through your browser controls and, where available, by adjusting site preferences. Blocking some cookies may affect basic site functions, form handling, or session continuity. We do not rely on cookies to collect more information than is needed for the website to operate and to understand general usage.
Your Rights
Subject to legal limits, you may ask us to access, correct, or update personal data we hold about you, and you may object to or restrict certain processing where applicable. If we rely on your consent for a particular activity, you may withdraw that consent for future processing.
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the information or action requested. We may ask for enough information to confirm your identity and locate the relevant records before responding.
Retention of Data
We keep personal data only for as long as needed to manage enquiries, complete projects, maintain business records, meet legal obligations, resolve disputes, and support accounting or audit requirements. When data is no longer needed, we delete it or de-identify it where appropriate.
Changes to This Policy
If we make material changes, we will update the policy on the website and, where appropriate, provide additional notice through a reasonable communication channel. The revised version applies from the stated effective date.
How We Use Data
We use personal data to respond to enquiries, assess garments and materials, prepare project scopes and quotes, manage bookings, communicate about approvals and fitting or finish reviews, process payments, arrange collection, maintain records, operate the website, and meet legal or accounting obligations. We may also use information to review customer-supplied materials and to coordinate project timelines based on workshop capacity and the condition of the garment.
Service Providers and Partners
We may share personal data with payment processors, website hosting or technical support providers, communication tools, and other operational partners that assist us in running the website and managing workshop activity. Where third parties process data on our behalf, they are expected to use it only for the agreed purpose and to protect it appropriately.
Legal Disclosures
We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected misuse, or support the establishment, exercise, or defence of legal claims.